Privacy Policy

Introduction
We (“we,” “us,” “our”) take the protection of the data of users (“user” or “you”) of our website and/or mobile app (the “website” or “mobile app”) very seriously and are committed to protecting the information that users provide to us in connection with the use of our website and/or mobile app (together, the “digital assets”). Furthermore, we are committed to protecting and using your data in accordance with applicable law.

This privacy policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital assets (the “services”) when you access the services via your devices.

Please read this privacy policy carefully and ensure that you fully understand our practices regarding your data before using our services. If you read and fully understand this policy and do not agree with our approach, you must stop using our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Continuing to use the services constitutes your acceptance of this privacy policy and any amendments made to it.

This privacy policy explains:

How we collect data
What data we collect
Why we collect this data
To whom we disclose the data
Where the data is stored
How long the data is retained
How we protect the data
How we handle minors' data
Updates or changes to the privacy policy

What Data Do We Collect?

We may collect the following types of data:

Non-identifiable and non-personal information, which you provide during the registration process or which is collected through your use of our services ("non-personal data"). Non-personal data does not allow for identification of the individual from whom it was collected. The non-personal data we collect consists mostly of technical and aggregated usage information.
Personally identifiable information ("personal data"), which refers to any information that can be used to identify you or that can be reasonably used to identify you. The personal data we collect through our services may include data such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine personal data with non-personal data, the combined information is treated as personal data for as long as it remains combined.

How Do We Collect Data?

We collect data using the following key methods:

Data from your use of our services: When you visit our digital assets and use the services, we may automatically collect and store information about your usage, sessions, and related information.
Data you provide: This includes data you voluntarily share when you contact us directly through a communication channel (e.g., via email for comments or feedback).
Data from third-party sources: We may also collect data from third-party services, as described below.
Data from third-party logins: When you sign in to our services via a third-party provider, such as Facebook or Google, we may collect the information provided by that provider.

Why Do We Collect This Data?

We may use your data for the following purposes:

To provide and operate our services.
To develop, customize, and improve our services.
To respond to your feedback, requests, and inquiries, and provide support.
To analyze patterns of usage and demand.
For internal, statistical, and research purposes.
To enhance our data security capabilities and prevent fraud.
To investigate violations and enforce our terms and policies, and to comply with applicable laws, regulations, and governmental orders.
To send you updates, notifications, promotional materials, and other related information regarding our services. For promotional emails, you may choose to opt-out by clicking the unsubscribe link in such emails.

Who Do We Share Data With?

We may share your data with service providers to help us operate our services (e.g., data storage via third-party hosting services, providing technical support, etc.).

We may also disclose your data in the following circumstances:

To investigate, detect, prevent, or take action against illegal activities or misconduct.
To defend our legal rights and exercise our rights in legal proceedings.
To protect our rights, property, or personal safety, as well as the safety of our users or the public.
In the event of a business transfer, such as a merger, acquisition, or sale of assets.
To authorized third-party service providers for business purposes.
To work with third-party partners to improve the user experience.

Cookies and Similar Technologies

When you visit or access our services, we may authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services (“tracking technologies”). These tracking technologies allow third parties to automatically collect your data to enhance your navigation experience on our digital assets, optimize their performance, and ensure personalized experiences, security, and fraud prevention.

For more information, please refer to our Cookie Policy.

Where Do We Store the Data?

Non-personal data may be stored and processed worldwide. We and our trusted partners and service providers are located across different jurisdictions.

Personal data: Your personal data may be stored in the United States, Ireland, South Korea, Taiwan, Israel, or other jurisdictions as required for the proper provision of our services or by law.

How Long Do We Retain the Data?

We retain the data we collect for as long as needed to provide our services, comply with legal and contractual obligations, resolve disputes, and enforce our agreements.

How Do We Protect the Data?

The hosting service for our digital assets provides us with the online platform that allows us to offer our services to you. Your data may be stored through the data storage, databases, and general applications of our hosting provider, which keeps your data on secure servers protected by firewalls.

We follow PCI-DSS (Payment Card Industry Data Security Standards) when handling any payment-related information to ensure the secure handling of credit card data.

While we and our hosting provider take steps to safeguard your data, we cannot guarantee absolute protection and security of the data transmitted. Please use secure passwords and avoid sending sensitive information via email or instant messaging.

How Do We Handle Data from Minors?

Our services are not intended for users who have not reached the legal age of majority. We do not knowingly collect data from minors. If you are underage, you should not use our services or provide any information to us.

If we become aware of data from a minor being collected, we may block the access of such users to our services and delete their data.

Updates or Changes to the Privacy Policy

We may revise this privacy policy from time to time at our discretion. The most current version of the privacy policy will always be posted on our website. We encourage you to regularly review this privacy policy. In the event of any significant changes, we will post a notice on our website.

If you continue to use the services following any changes, it constitutes your acceptance of the amended privacy policy.

Contact Us
If you have any general questions about the services or the data we collect and how we use it, please contact us:

Company Name: ROE Advisory
Address: Gentzgasse 21/1/8, 1180 Wien
Email: roe@roe-advisory.at